How to choose a professional carpet cleaning company in Walla Walla

As in many industries, the multipliciy of cleaning options can be quite intimidating for a homeowner. You know you should clean and maintain you flooring investment, you’re carpet warranties requires it, after all, but who to call? Perhaps you’ve heard horror stories about soaking wet carpet taking days to dry, or spots returning like a bad dream every time you get them cleaned, or cleaners charging twice as much a they said they would to begin with.
Well, there actually IS a few “secrets” you should know about carpet cleaning in Walla Walla.
First of all, try to find a cleaner that has been trained and certified by the IICRC. This means that a cleaner has spent the time and money to learn how to do his job correctly. This single step weeds out a large percentage of the “fly-by-night” coupon cleaner guys.
Ask about a Guarantee. If your cleaner cannot stand 100% behind his work, no ifs, ands, or buts, than he probably isn’t the kind of professional you want in your home.
Ask about his cleaning method. Most major manufacturers (including Shaw and Mohawk) recommend cleaning with the Hot Water Extraction Method (steam cleaning) every 12 to 18 months. Use of other “dry” methods may be alright for interim cleaning, but they do not provide the deep cleaning, rinsing action of properly performed steam cleaning. And in case you’re worried about long dry times associated with steam cleaning, keep in mind that any cleaning professional worth his pay can have your carpets dry within a maximum of 8-10 hours, and there’s really no reason they can’t be dry in under 4 hours. If you’re carpets take longer to dry than this, your carpets have been cleaned by an untrained technician who is just guessing at what he’s doing!
Ask about insurance and licensing. You wouldn’t thing this would be an issue, but you’d be surprised at how many people try to cut corners here. It pays to check, and it is a good indication of how professional a company really is if they’re cutting corners on liability insurance.
Ask if they do free inspections and quotes (they should) and have them come out and provide a quote for you. This provides you with an opportunity to “scope out” you candidates and get a feel for the kind of company they are. Do they give you a written quote that isn’t going to change when they show up? Do they display confidence in their ability to address any stains or spots you have? Are they clean, uniformed, and polite? Do they explain what they will do and answer your questions knowledgeably?
Now, obviously any company who strives to maintain their reputation and expertise as laid out above, is not going to be able to compete with the cut price, coupon cleaner who has cut all the corners he can, and is going clean your carpet in half the time he should and is paying a high school dropout minimum wage to do the work! You might have to pay a slight premium to get the kind of cleaning job you want done for your home. Thats fine. There’s an old saying that says “You get what you pay for” and this couldn’t be truer in the cleaning industry! Be prepared for a job ticket anywhere from $250-$350 for the average home, which is a bargain when you consider that a properly maintained carpet can easily last twice as long as a poorly maintained one.

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